Refund policy

WE UNDERSTAND THAT SOMETIMES THINGS DON'T WORK OUT AS PLANNED. THAT'S WHY WE OFFER A HASSLE-FREE RETURN POLICY.

• Returning an Item:                                                                                          

  • Contact us: Let us know within 3 days of receiving your order if you'd like to return an item. Contact our friendly Customer Service team at 0207 590 9300 or email us at hello@beautytriangle.com.
  • Eligible Products: We accept returns for unopened, unused, and resalable items in their original packaging. For hygiene reasons we cannot accept opened products.
  • Packing it Up: Pack your item securely with the original packaging, including all manuals and accessories. Don't forget to include your order number, name, and address.
    
    

  Refund:

  • Refund Options: We'll process your refund within 10 days of receiving your returned item via the original payment method.
    
    

  Additional Information:

  • Statutory Rights: This policy does not affect your statutory rights. For more information about your consumer rights, please visit the UK Government website at https://www.citizensadvice.org.uk/ or contact Consumer Direct at 08454 04 05 06.
  • Warranty: Please note that this policy applies to items outside of their warranty period. Faulty equipment within the warranty period will be handled separately.
    
    

  Warranty: Please note that this policy applies to items outside of their warranty period. Faulty equipment within the warranty period will be handled separately.

  Our Commitment:

  We're committed to providing you with a seamless and satisfying shopping experience. If you have any questions about our return and refund policy, please don't hesitate to contact us.